Three Focus Areas to Improve your Value-Output 37

Got Value?Does Your Process Provide Value?

Every process has intent.  If your process doesn’t include increasing the value your group provides to its customers/organization/charity, then it’s time to modify it to do so.  If it does (or you think it does) and you’re still not seeing a noticeable increase in value-output, inspect these three areas and answer the questions in each area to help you find points for improvement:

Your definition of Value:

Where did it come from? Who was involved in creating it?  Was there good representation from the customer’s representatives, stakeholders, and team members which have interest in what you provide when it was created?  Is it formulated in alignment with your corporate precepts/goals/mission statement?  Did your product have a clear value proposition attached to it before you started work?

Your Team: 

Where did the members come from? Who was involved in creating the team?  Was there good representation from members of development, operations, and other disciplines which have interest in what you provide when it was created?  Is it formulated in alignment with your corporate precepts/goals/mission statement?  Is the team fully vested in the process?  Does the team commit itself to making the process work as prescribed even if they don’t wholly believe in it at the start?

Your Process:

Where did it come from? Who was involved in creating/selecting/installing it?  Was there good representation from the customer’s representatives, stakeholders, and team members which have interest in what you provide when it was created?  Is it formulated in alignment with your corporate precepts/goals/mission statement?  Was a clear process description provided before work began?  Has the process been upheld?

Remember, processes are not “one size fits all” and this is by no means a fully comprehensive list for any product situation.  Even standard frameworks need slight to moderate modification in order to really dial-in on achieving great results on any specific product.  However, successful processes shouldn’t need complete overhauls (how would they have achieved success in the past if they did).  The best way to achieve high value-output is to start with a proven method first, ensure that all involved are committed to the proven method in its native form, and only then after using the proven method for a long enough timeframe, gauge the results by inspecting the areas above to find possible improvements.

Because…Without Value, No Process is Right

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